Terms & Conditions
Last Updated: 11/24/2025
By completing your purchase, you agree to the following Terms & Conditions. These terms govern your access to our educational support services, subscriptions, events, downloadables, and community spaces.
1. General Use
Our Services are designed for educational and personal development purposes. You agree to use them responsibly, respectfully, and in accordance with all applicable laws.
2. Subscription Access
- Subscriptions automatically renew on a monthly or annual basis, depending on your selection at checkout.
- You may cancel anytime in your account settings.
- If you cancel, you will retain access until the end of your current billing cycle.
- We may add, update, or retire features as our platform evolves.
3. Payments & Billing
- All payments are processed securely through our payment provider.
- By subscribing, you authorize recurring charges to your selected payment method.
- If a payment fails, we may pause or revoke access until the issue is resolved.
4. Refund Policy
- Refunds may be requested within 7 days of purchase if you are not satisfied with subscription services.
- Event tickets are non-refundable unless otherwise requested prior to the start of an event.
- Downloadable items are non refundable.
5. Events
- Some events are included with subscriptions; others require separate registration.
- Event schedules and speakers may be subject to change.
- Recordings (when available) are for registered participants only.
- You may not share event links or recordings without permission.
6. Downloadables & Intellectual Property
- Downloadable materials (worksheets, templates, guides, etc.) are for personal use only unless explicitly stated otherwise.
- You may not copy, distribute, resell, or modify our content for commercial purposes.
- All platform content is owned by Mindsprout LLC and protected under copyright law.
7. Community & Posting Guidelines
By participating in community forums or discussion spaces, you agree to:
- Engage respectfully with others
- Avoid harassment, hate speech, or inappropriate content
- Not share confidential or sensitive personal information
- Not promote third-party sales, spam, or self-advertising
We reserve the right to remove posts or restrict access for violations.
8. Account Responsibilities
- You must provide accurate information when creating an account.
- You are responsible for keeping your login details secure.
- Sharing accounts or login credentials is prohibited.
9. Disclaimer
Our Services provide educational support and general guidance. We do not guarantee specific academic results or outcomes. All content is for informational purposes and should not be considered professional, legal, or medical advice.
10. Limitation of Liability
To the maximum extent permitted by law, we are not responsible for:
- Losses resulting from use or inability to use the platform
- Third-party issues, such as internet connectivity
- Incorrect user submissions or actions within the community
Your use of the Services is at your own risk.
11. Termination
We may suspend or terminate your account if:
- You violate these Terms
- Your payment fails repeatedly
- You engage in behavior that harms the community or platform
You may cancel your account at any time.
12. Privacy Policy
Your personal information is handled according to our Privacy Policy, which outlines what data we collect and how it is used. Please review it before completing checkout.
13. Changes to Terms
We may update these Terms periodically. Continued use of the Services indicates acceptance of any revised terms.
14. Contact Information
For questions or support, contact us at:
[email protected]